NCHRP, Project 20-24(83): Alternative DOT Organizational Models for Delivering Service

High Street created a report as part of NCHRP Project 20-24(83). The report provides a big picture snapshot of why and how DOT leaders are re-designing their organizations. The report breaks down the primary drivers of these changes and characterizes the current state of DOT organizational design. New organizational ideals for DOTs are presented along with observations about key success factors for initiating meaningful organizational change.